🛒 Orders & Products
Q1. What kind of products do you sell?
We offer trending, daily-use, unique, and seasonal gifting products that bring value to your everyday life. From lifestyle essentials to festive gift boxes – PassionJunction.in has something for everyone.
Q2. How do I place an order?
Simply browse our collections, add products to your cart, and proceed to checkout. You can pay securely via multiple Indian payment options.
Q3. Are your products genuine and high quality?
✅ Yes! All our products go through strict quality checks before shipping. We work only with verified suppliers to ensure 100% authenticity.
🚚 Shipping & Delivery
Q4. Do you offer free shipping?
Yes, we offer Free Shipping on orders above ₹999 across India(terms & conditions applied).
Q5. How long does delivery take?
Orders are usually delivered within 4–7 business days, depending on your location. You’ll receive a tracking link once your order is shipped.
Q6. Do you ship internationally?
Currently, we deliver only within India. We are working on expanding worldwide soon.
🔄 Returns & Refunds
Q7. What is your return policy?
We offer 7-day easy returns for products that are unused, undamaged, and in original packaging.
⚠️ Important: To claim a return, you must provide a 360° parcel opening video as mandatory proof. This ensures fairness and avoids misuse of the return process.
Q8. How do I request a return?
Simply go to our Return Policy page or contact us on WhatsApp with your order details.
Q9. How will I get my refund?
Refunds are processed to your original payment method (UPI, Debit/Credit Card, Net Banking, Wallets) within 5–7 working days after inspection.
🎁 Offers, Discounts & Referrals
Q10. Do you have discounts or sales?
Yes! We frequently run festival sales, limited-time offers, and combo discounts. Stay updated by following us on Instagram, Facebook, and WhatsApp.
Q11. Do you have a referral or affiliate program?
✅ Absolutely! With PassionJunction.in Affiliate & Referral Program, you can:
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Share our products with friends, family, or online followers.
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Earn a commission/advertising fees on every successful order.
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Start your journey with zero investment.
Check our Affiliate / Refer & Earn page for full details.
💼 Business & Vendor/Reseller Opportunities
Q12. Can I sell my own products on PassionJunction,in?
Yes! We actively support small vendors, startups, and entrepreneurs. To discuss products, pricing, and terms, simply DM us on WhatsApp or Email. Our team will guide you through the onboarding process.
Q13. Can I become a Reseller on PassionJunction,in?
Yes! You will get special rates depending on the quantity of your order, simply DM us on WhatsApp or Email. Our team will guide you through the onboarding process
📞 Support & Contact
Q14. How do I contact PassionJunction.in?
You can reach us anytime via:
📧 Email: passionjunction.in@gmail.com
📱 WhatsApp: +91-7719684575
📸 Instagram DM: @passionjunction.in
Q15. What are your customer service hours?
Our team is available Monday to Saturday, 10 AM – 7 PM IST.
